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Posts Tagged ‘Nonviolent Confrontation Management’

Eating Snack Foods For a Nonverbal De-escalation Technique?

April 11th, 2012 Comments off

Not your typical nonverbal de-escalation technique or one that is taught in nonviolent confrontation management, but eating potato ships certainly worked in this instance.  Well done!

Watch the video here.

Workplace Violence – Prevention for Employees

March 30th, 2012 Comments off

Nonviolent confrontation management would have been useful in this situation I’m sure, and there is a definite need for employers in every work setting to have prevention for employees training.

Fight between co-workers leads to stabbing

One person is in custody and a second is in hospital after a stabbing involving employees at a factory in Vaughan on Thursday night.

York Regional Police said two employees got into a dispute of some kind, which led to the stabbing.

The violent incident occurred at a business on Confederation Parkway, near Dufferin Street and Langstaff Road, at about 10:30 a.m.

Read more…

50% Off ‘Nonviolent Confrontation Management Training’

March 9th, 2012 Comments off

IMAC Online Training Academy is offering 50% off ‘Nonviolent Confrontation Management Training’  in the month of March.

Textbook Nonviolent Confrontation Management and Crisis Communications

December 8th, 2011 Comments off

Well done – the American Airlines flight attendant must have followed rules regarding nonviolent confrontation management because there was no report of them acting inappropriately, but not the same for Alec Baldwin unfortunately.  As well, after Mr. Baldwin took to Twitter to rant, American Airlines quickly responded on Facebook exhibiting some excellent crisis communications practices – by conducting a quick investigation into the matter, and not pretending the incident didn’t happen by engaging it head on.

American Airlines responds after Alec Baldwin kicked off flight:

(CBS/AP) LOS ANGELES – American Airlines took to its Facebook page Wednesday to explain its actions after Alec Baldwin complained he was kicked off a flight for playing a Scrabble-like game on his cell phone as the plane was about to depart from Los Angeles.

Without mentioning the “30 Rock” star by name, the airline said an “extremely vocal customer” declined to turn off his phone when asked to do so by a flight attendant.

The customer then stood up “with the seat belt light still on for departure” and took his phone into the plane’s lavatory, the company continued.

“He slammed the lavatory door so hard, the cockpit crew heard it and became alarmed, even with the cockpit door closed and locked,” the airline’s post said.

Read more…

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