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The Security Guard

August 30th, 2017

I have worked in the security industry for almost 30 years. Many times security guards get a bad rap when things go wrong but for the most part, you will find that they are some of the hardest working people.

I attended a concert the other night and saw a drunk individual taunt a guard. The guard remained composed, professional and utilized verbal de-escalation techniques. A lady serving drinks also witnessed this individual’s actions and walked over, grabbed him by the arm and asked him to stop. The man snapped to his senses and exited.

Great outcome. The situation was de-escalated without police or physical intervention. The right mindset, words and touch successfully steered this individual to pause and make a better choice.

The next time you see a guard, he or she is one of the people working hard every day to keep us safe.

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